Games Arena Management;
· Customers will be encouraged to view the Briefing video prior to arrival at Laserforce.
Additional briefings and debriefings will be done at a 2 m distance.
· Each group will enter and leave the Armoury separately. The number of players in
the armoury will be limited to 6.
- Players will be issued a dedicated battle suit, which they will wear exclusively
during the games. Swapping of suits will not be allowed unless there is a technical
fault.
· Battle-suits are not to be taken into the Reception area.
· Games Marshals will wear a referee suit so that they are clearly visible in the
arena. They will also wear a face visor and stand in cordoned off viewing areas
with physical contact between staff & customers being restricted to safety and technical
reasons only.
· Players with membership cards will be encouraged to log themselves into arena.
All non members will be auto-logged into games.
· A score screen will be available in the armoury for the continuous play option.
· Players will be reminded to keep two hands on the phaser at all times when in arena.
· Used battle-suits will be quarantined until cleaned prior to issuing to another
group.
Customer & Staff interface;
- Introduction of on-line booking system, followed up by telephone and e mail confirmation.
- Group bookings will be paid by card in advance by telephone. Flexible booking arrangements
will be available for last minute cancellations due to Covid.
- Customer/ staff displaying virus symptoms will not be allowed on site.
- Customers and staff will be required to wear masks when moving around the reception
area. Disposable masks will be available to customers on request.
- Staff will also wear disposable gloves, plus a face visor when marshalling.
- The maximum number of players for an individual group is 6.
- The maximum number of people on site is 18 including players, but excluding Laserforce
staff
- Groups must arrive and leave within 15 minutes of their start and finish time, thus
removing contact between different booked groups. The booked time is not flexible.
- Only booked groups and staff will be allowed on site. No on-site facilities will
be available for the general public.
- Floor markers and additional barriers & signs will be used to cordon off and direct
customers.
- Customers may supply their own food and drink, however the storage and heating of
customer’s consumables is not available.
· Site purchases can be on a “tab” basis, which will be paid at the end of the booking
by contactless card transactions.
· Staff and group organiser’s contact details will be available for the NHS track
and trace programme.
Covid-19 Risk Assessment - Sept 20 update
It is expected that both staff and customer will adhere to current Covid-19 guidelines
and restrictions covering such things as Social distancing, use of PPE and Self isolation
if advised.
Following a risk assessment of the Laserforce facility the following actions and
procedures are now in place to provide a Covid Secure Environment for our customers
and staff.