Games Arena Management;

 

· Customers will be encouraged to view the Briefing video prior to arrival at Laserforce.  Additional briefings and debriefings will be done at a 2 m distance.

· Each group will enter and leave the Armoury separately. The number of players in the armoury will be limited to 6.

• Players will be issued a dedicated battle suit, which they will wear exclusively during the games.  Swapping of suits will not be allowed unless there is a technical fault.  

· Battle-suits are not to be taken into the Reception area.

· The Games marshal will also wear a face mask & optional visor and keep contact with players to a minimum, other than for safety and technical reasons only.

· Players with membership cards will be encouraged to log themselves into arena.  All non members will be auto-logged into games.

· A score screen can be made available in the armoury for the continuous play option.

· Players will be reminded to keep two hands on the phaser at all times when in arena.

· Used battle-suits will be quarantined until cleaned prior to issuing to another group.  

 

 

Customer & Staff  interface;

 

• Introduction of on-line booking system, followed up by telephone and e mail confirmation.
• Group bookings will be paid by card in advance by telephone. Flexible booking arrangements will be available for last minute cancellations due to Covid.
• Customer/ staff displaying virus symptoms will not be allowed on site.
• Customers and staff will be required to wear masks when moving around the reception area. Disposable masks will be available to customers on request.
• Staff will also wear disposable gloves, plus a face visor when marshalling.  
• Wef 17th May 2021 until 21st Jun the maximum number of players for an individual group is 6 or 2 houshold bubles.
• The maximum number of people on site is 18 including players, but excluding Laserforce staff
• Groups must arrive and leave within 15 minutes of their start and finish time, thus removing contact between different booked groups.  The booked time is not flexible.
• Only booked groups and staff will be allowed on site. No on-site facilities will be available for the general public.
• Floor markers and additional barriers & signs will be used to cordon off  and direct customers.
• Customers may supply their own food and drink, however the storage and heating of customer’s consumables is not available.

· Site purchases can be on a “tab” basis, which will be paid at the end of the booking by contactless card transactions.

 

· Staff and group organiser’s contact details will be available for the NHS track and trace programme.

 

 

Covid-19  Risk Assessment  - May 21 update

It is expected that both staff and customer will adhere to current Covid-19 guidelines and restrictions covering such things as Social distancing, use of PPE and Self isolation if advised.

 

All Adults attending the arena are required to either scan the NHS QR code on arrival or provide contact details inline with current Government Regulations.

 

Following a risk assessment of the Laserforce facility the following actions and procedures are now in place to provide a Covid Secure Environment for our customers and staff.

 

 

Site Hygiene;

• Hand sanitised dispensers will be available at the entrance to site, reception desk and armoury.
• Customers and staff will be reminded to frequently wash their hands and use hand sanitiser
• Each group will be allocated separate table and chairs at a minimum 2m separation.
• Table and chairs will be quarantined until cleaned prior to reissuing to another group.
• External bench (Peterborough) will be cordoned off and will be for the exclusive use of the booked group. The bench will be sprayed cleaned after each group.
• Arcade machines will be set on free play, thus removing the need to handle coins and will be cleaned on a regular basis particularly after use by booked groups.
• The hand dryers will be switched off, but paper towels will be available for drying hands.
• Reception area surfaces, door handles, member’s kiosk, stair rails, toilets and arcade machines will be cleaned regularly with disposable cleaning wipes and between group bookings.
• Use of kitchen area will be kept to a minimum and cleaned after each use.
• Condiment containers and trays will be cleaned and sanitised after each use.
• Customer will be encouraged to place all rubbish into the bins, which will be emptied between group bookings.